Double Hoop Gem Earrings

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Shipping Policy

Shipping Policy

Thank you for shopping with us! We are committed to ensuring that your order is delivered promptly and securely. Please review our shipping policy below.

Processing Time:

• All orders are processed within 1-5 business days (excluding weekends and holidays) after receiving payment confirmation.

• You will receive a confirmation email with tracking information once your order has been shipped.

Shipping Rates & Delivery Estimates:

• Shipping charges for your order will be calculated and displayed at checkout.

• Estimated delivery time varies based on your location and selected shipping method.

• Standard shipping typically takes 5-7 business days.

Shipping Destinations:

• We currently ship within the United States.

• International shipping is not available at this time.

Order Tracking:

• You will receive a tracking number via email once your order has been shipped.

• Please allow up to 24 hours for tracking information to update.

Address Accuracy:

• Please ensure your shipping address is correct before completing your order.

• We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

Lost or Damaged Packages:

• If your order is lost or arrives damaged, please contact us immediately at Newtimesclothing777@gmail.com

• We will work with the carrier to resolve the issue as quickly as possible.

Contact Us:

• If you have any questions about your shipping, please reach out to our customer support team at Newtimesclothing777@gmail.com

Thank you for choosing New Times Clothing LLC! We appreciate your support.

Return Policy

Return & Exchange Policy
Returns

We want you to love your purchase! If you're not completely satisfied, you can return your item(s) within 14 days of receiving your order for a refund or store credit.

• Items must be unworn, unwashed, and in original condition with all tags attached.
• Items must be returned in their original packaging.
• Sale items, gift cards, and final sale items are non-refundable.
• Returns must be initiated within 14 days of delivery.

We offer exchanges for different sizes or colors of the same item, subject to availability. To initiate an exchange, please contact our support team at Newtimesclothing777@gmail.com.

1. Contact us at Newtimesclothing777@gmail.com with your order number and reason for return.
2. Pack your item securely and drop it off at your nearest shipping location.
3. Once we receive and inspect your return, we will process your refund or exchange within 7 business days.

• Refunds will be issued to the original payment method.
• Shipping fees are non-refundable.
• Please allow 7 business days for the refund to reflect in your account.

If you receive a damaged or defective item, please contact us within 7 days of delivery with photos, and we will replace it at no additional cost.

For any questions, feel free to reach out to us at Newtimesclothing777@gmail.com.